GRC Viewpoint

MAGNA5: Proactive and All-Around Approach to Providing Managed IT Services

ROBERT FARINA

Chief Executive Officer, Magna5

”Magna5’s IT monitoring allowed them more visibility and control over their environment. In addition, Magna5 supplied a 24/7/365, fully-managed cloud data backup and disaster recovery solution for VisitPITTSBURGH that ensured proper data management and protection of their most critical assets”, adds the CEO.

The modern cybersecurity industry is evolving or altering at an expeditious rate. Therefore, cyber experts require new technologies to counteract the cyber threats as new attacks occur every other day. Conventional strategies can quickly turn obsolete, and well-researched and comprehensive cyber plans are expected to gain more traction.

The present cyber security professionals and service providers have a crucial role to play. The service providers must cater to an adherent need to renovate themselves to better serve their customers through around-the-deck assistance that syncs with the current requirements.

A perfect example will be Magna5. The Pittsburgh, PA, headquartered firm has catered to a wide range of clients since its beginning in 2017. “The biggest strength of Magna5 is our ability to package solutions into a singular, 24/7/365, dependable service provider. We offer a spectrum of services that work efficiently together to take the lion’s share of IT and cybersecurity burdens off your organization. In addition, Magna5 is true to its word when it offers around-the-clock assistance. Whether for IT help desk support or security incident response assistance with our U.S.-based (not outsourced) Security Operations Center, Magna5 can always be relied upon”, informs Bob Farina, CEO. Magna5’s areas of expertise span public cloud hosting, private cloud hosting, disaster recovery, backup, and managed IT services besides advanced IT services.

EXTENDING THE PERFECT SOLUTIONS

The cyber world has to face new vulnerabilities every other day. Therefore, it is necessary to develop an approach that looks at these susceptibilities as inevitabilities so that an influential culture of threat management or vulnerability management is in place. Magna5 specifically caters to this demand and extends a proactive approach toward discovering attack avenues before they are transformed into threats. As a result, scheduled scans are not delayed, and the need to sift through long reports doesn’t arise.

“We routinely scan devices enterprise-wide for patch fidelity, deployed from the cloud for on-demand scalability and full visibility into the environment. Furthermore, our SIEM utilizes AI self-learning tools to correlate data across your servers, devices, and applications”, continues Bob. The firm’s services are being leveraged by several enterprise and mid-market customers. Top executives in financial services, government, healthcare, and education are also part of their clientele.

Magna5 has more than two decades of experience in managed IT services, a number unmatched by most industry peers. The enterprise also has earned certificates in PCI and SOC2, highly regulated markets. It is imperative to assess and reassess the technologies offered to customers constantly. For example, Magna5 has been successfully presenting a highly distributed geographic approach that enables transparent and personalized support at the local level.

PROVEN EXPERTISE

VisitPITTSBURGH, Allegheny County’s official tourism agency, was traversing through a challenging phase marked by the inability to handle internal issues in sync with the rapid growth. Also, their vendor had made some organizational changes which paved the way for a new billing and reporting structure.

However, the system was not conducive to supporting the agency’s needs. The limited number of staff added to the complexity of the situation. The demand for a managed service provider was apparent. Magna5 had a few urgent problems to tackle. The firm had to enable faster response times, and the need for an expert team was evident.

Certain aspects had to be expedited and implemented quickly concerning their growing infrastructure. The firm successfully handled several projects for VisitPITTSBURGH’s IT infrastructure. These tasks include wireless upgrades, firewall management and implementations, VPN installations, and several others. For this, Magna5 gained access to their project management team that oversees the project from stage 1 design until completion.

“Magna5’s IT monitoring allowed them more visibility and control over their environment. In addition, Magna5 supplied a 24/7/365, fullymanaged cloud data backup and disaster recovery solution for VisitPITTSBURGH that ensured proper data management and protection of their most critical assets”, adds the CEO.

Relying on this approach, Magna5 handled various aspects, including designing, testing, and alerting the client’s off-side data backup. Further, the firm was able to offer a secure path to faster disaster recovery off-site in the cloud. Magna5 has been on an acquisition journey for the last 18 months. The firm has grown through acquisitions and has gained traction in the Mid-Atlantic and Northeast regions as a managed IT, service provider.