A fintech firm had around 310 employees distributed among offices across the US, Australia, Germany, and India.The enterprise caters to about 90 customers worldwide. As a direct consequence, tracking assets and conducting audits was difficult task. Asset Panda, a Frisco, TX-based enterprise, could offer specific solutions beyond Google Forms or Spreadsheets.
Asset Panda could save time and enable transparency and seamless flow into the work structure. On/off-boarding process, deployment and purchasing of stocked laptops, and many other tasks were faster. Of the features that have been particularly useful are the easy API integration, the ability to track and manage assets over multiple locations, the ability to monitor check-in and check-out status, and the capability to conduct inventory management and use compliance software.
Asset Panda was founded in 2012. “At Asset Panda, we deeply value innovation and freedom for our customers and team. By challenging the status quo, we are helping our customers work smarter. Our innovative and customizable product enables IT leaders the flexibility to build an IT asset management program that fits their unique needs. We firmly believe that when you gain control of your firm’s IT assets and save time and money, you can invest these savings into your people, communities, and passion,” says Rex Kurzius, CEO and Founder.
Clients of Asset Panda can maximize the value of their IT assets by optimizing device utilization from purchase to disposal. Besides, the enterprise has enabled its clients to centralize their technology tracking by bringing data from their tech stack into one system for enhanced visibility, faster repairs, and bigger decisions. Asset Panda takes the manual work out of IT asset management by enabling clients to tap into the power of customized and conditional workflows. IT professionals can now assign devices and conduct audits in no time with built-in barcode technology.
Asset Panda ensures clients never lose a device again by extending visibility into every IT asset’s condition, status, and location in a centralized platform. IT professionals can track the entire lifecycle of their devices to increase accountability and prepare smaller inventory items for easy deployment. They benefit from a unified asset knowledge base. “With robust reporting, IT leaders can identify what’s working for them and eliminate technology that creates headaches for their end users and support teams. They can improve security by identifying rogue devices on their network and end the scramble to replace tech with simplified end-of-life replacement workflows and notifications. Besides, enterprises are able to get their entire team on the same page by keeping everyone in the know with unlimited users and custom user permissions. Thanks to Asset Panda, there are no more endless email chains and spreadsheets, which helps speed up workflows and enables anyone to submit or track repairs, expedite check-outs, and conduct full equipment audits,” adds Kurzius.
Moreover, Asset Panda is able to enrich support tickets by enhancing their help desk workflows with detailed equipment data. The asset record history benefits include improved accuracy, faster response times, and enhanced visibility into every asset record history through integrations with Jira and Zendesk.
Clients can bring the asset information into their support team’s tickets and seamlessly display ticket statuses in Asset Panda so their team has what they need and where they need it.
Asset Panda has the capability to combine full customization with ease of implementation. IT leaders custom-build their asset management program on Asset Panda by replicating their unique processes and naming conventions. Experts can also perform the task in record time and get unlimited users onboard. Additionally, the enterprise has the unique capability to track and manage any asset so that IT leaders can expand their visibility. Asset Panda is SOC 2 compliant, guaranteeing customers that all their data is secure. It is hosted in the cloud, making it available to all its users worldwide.
“We’re continuously working towards delivering more value to our customers and adding new capabilities in the upcoming months. These will continue to expand upon the features relevant and critical to IT leaders. We are also continuing to increase our integrations with the most common software. Our cloud-based platform is already available everywhere in the world – we currently have customers in 60+ countries,” adds Kurzius.