GRC Viewpoint

ARKOSE LABS: An in-depth Approach to Fraud Management

Kevin Gosschalk

Founder and CEO

A fluid and seamless user experience is valued by Arkose Labs, which also employs cutting-edge technology to distinguish between legitimate customers and fraudsters.

With so many new avenues for fraudsters to use due to the digitization boom, global losses from financial crime and fraud have reached an all-time high. Additionally, the increasing adoption of new technology makes it easy to commit financial crimes and fraud, thereby luring more fraudsters. Also, fraudsters and fraud experts are advanced and adamant about discovering new ways. Scammers continue to become more computer savvy and conduct complex assaults. In 2023, scams such as synthetic identity theft, social engineering, chargeback, and BNPL, among others, will be some of the most prominent methods. Technology-powered fraud activities and their management will be the dominating aspect of the fraud management sector. Enter Arkose Labs, a fraud management firm.

Combining founder Kevin Gosschalk’s knowledge of interactive machine vision technology with experience in video game production led to Arkose Labs’ creative approach to combating fraud. On the famous Inc 5000 list, Arkose Labs was listed in both 2021 and 2022 at the 195th position. The company has received recognition from G2, a consumer review site, as the top bot management company and has consistently been regarded as a leader in enterprise fraud control. As long as lucrative financial gains exist, threat actors will continue to assault user authentication points using ever-savvier strategies to pose as real customers and bypass first-line protection.

“Arkose Labs delivers strong account security early in the customer journey while uplifting conversions over other costly step-up authentication. We go beyond one-size-fits-all screening with invisible protection for good users and flexibility to calibrate pressure to your optimal user experience. Continuous feedback loops of intent data train the decision engine in real time, eliminating the need for manual review. With 125+ signals, Arkose Labs ensures transparent and precise decision-making, enhancing downstream risk mitigation efforts”

“Arkose Labs analyzes traffic against telltale signs of malicious intent to distinguish automated and human attackers from good users. The platform uses a combination of machine learning, global telemetry, and adaptive step-up challenges to identify and differentiate malicious from legitimate web traffic. This approach helps businesses prevent attacks like account takeovers or SMS toll fraud from reaching their intended targets, thereby minimizing impact and risk,” says Kevin Gosschalk, Founder and CEO.

A creative combination of risk assessment and the targeted enforcement of Arkose MatchKey, which also makes it simple for genuine users to authenticate, defeats the attacker’s goal. Intent validation, a powerful mechanism employed by Arkose Labs to counter well-known attack tactics, is paired with the interactive challenges of Arkose MathKey to stop hackers in their tracks. Attack rates on new customers decrease after two days. A fluid and seamless user experience is valued by Arkose Labs, which also employs cutting-edge technology to distinguish between legitimate customers and fraudsters.

Arkose Labs defends the most prestigious corporations in the world, with 20% of its clients being Fortune 500 firms. The Arkose MatchKey challenges provide a distinctive user experience, performance enhancements, and potent aesthetic options.

HOW DID IT BEGIN?

Gosschalk has experience creating video games and skills in interactive machine vision technologies. The creator saw the possibility of using interactive, user-friendly puzzles in the authentication process and, as a result, created a comprehensive platform that incorporated sophisticated risk-based profiling and tailored challenges. He quickly expanded the personnel while establishing a company with locations across countries. Today, the firm has established its presence through expertise in Account Takeover, Credential Stuffing, Bots and Abuse, SMS Toll Fraud (IRSF), New Account Fraud, Website Scraping, API Protection, and Inventory Hoarding. The firm’s clients belong to industries including Finance & FinTech, Retail & eCommerce, Online Gaming and Telco, Technology Platforms, Social Media & Streaming, Travel, and Sharing Economy.

“Arkose Labs delivers strong account security early in the customer journey while uplifting conversions over other costly step-up authentication. We go beyond one-sizefits-all screening with invisible protection for good users and flexibility to calibrate pressure to your optimal user experience. Continuous feedback loops of intent data train the decision engine in real time, eliminating the need for manual review. With 125+ signals, Arkose Labs ensures transparent and precise decision-making, enhancing downstream risk mitigation efforts,” adds Gosschalk.

THE PRODUCT RANGE

Arkose Bot Manager

Arkose Labs uses targeted attack response and transparent detection to stop fraud early in the customer journey without affecting trustworthy consumers. Arkose Labs’ bot-fighting technology is supported by a guaranteed mitigation SLA and the first-ever $1 million guarantees against SMS toll fraud & account takeovers (ATO).

ARKOSE EMAIL INTELLIGENCE

Arkose Email Intelligence combines bot prevention and email risk identification to offer enormous effects with respect to your user flow. The Arkose Phishing Protection service finds, warns about, and prevents risky adversary-in the-middle (AITM) and reverse-proxy phishing attempts.

ARKOSE PHISHING PROTECTION

Risky adversary-in-the-middle and reverse-proxy phishing attack tactics are identified, warned of, and blocked by Arkose Phishing Protection technology